Contact
We're here, Jaipur.
Order issue, refund question, a brand you want us to stock, or a kirana you'd like to put on the app — drop us a line on whichever channel works for you.
For longer issues or anything that needs attachments — receipts, photos, bills.
support@24basket.comSupport hours
- Monday – Sunday
- 7:00 AM – 11:00 PM
- Order placement (app)
- 24 × 7
- Public holidays
- Open
Outside support hours, drop us an email — we read every message and reply when the team is back online.
Registered office
24basket Technologies Pvt. Ltd.C-Scheme, Ashok MargJaipur — 302001
Rajasthan, India
CIN: U47912RJ2025PTC000000 · GSTIN: 08AAACX0000X1Z0